FitnessBiz Sydney will start at 8am sharp. We recommend you arrive around 7:40am. We will finish at 12:30pm sharp.

The sessions for FitnessBiz are:

What is happening in the fitness industry with Justin Tamsett.

Since FitnessBiz 2010, so much has happened within the business  world and the fitness industry. This presentation will share events that have impacted our industry, business trends that we need to sit up and take notice of and strategies that we need to consider to ensure long term viability of our business.

Branding Your Business with Richard Marc Toutounjni

Why the right branding and tag lines are one of the most important aspects of your business. Discover how to come up with the right branding for your business to create endless opportunity for growth and increased revenue.

Measuring social media success with Justin Tamsett

How do we determine if being in the social media environment is creating any return on your investment? You will discover ways to analyse the success of your social media campaigns. Pick up tips to ensure even greater success.

The 4 elements of the Ultimate Member Experience with Michael Jordan

In todays industry with increased competition we need to consider more then customer service. We need to consider the entire customer experience that we offer our members.  Through this 50 minute presentation Michael will explain the 4 ELEMENTS of the Customer Experience - Tangible Needs, Informational Needs, Intangible Needs, Affiliation Needs – and give examples and tips on how fitness clubs can enhance its members experience and accurately gauge what effect it is currently having and will have on the business through Net Promoter Scores (NPS).

FitnessBiz 2011 is proudly supporting Fit For Good – www.fitforgood.org.au